Privacy Policy

1. Introduction

Ludicrous LLC ("we," "us," or "our") operates Generate Metadata ("the Service"), an AI-powered SEO metadata generation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Generate Metadata, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when using our Service, which may include but is not limited to:

• Account Information: Name, email address, password, phone number, and other contact information
• Profile Information: Display name, organization details, job title, company information, and other professional details
• Billing Information: Payment details processed by third-party payment processors
• Communication Data: Messages you send to our support team, feedback, and any other communications with us
• Other Information: Any other information you choose to provide to us or that we may request from time to time

2.2 Website Content and Usage Data

To provide our metadata generation service, we collect and analyze:

• Website Content: HTML content, text, and metadata from your websites
• Site Information: Domain names, page URLs, and site structure
• Generated Metadata: AI-generated titles, descriptions, and social media tags
• Usage Analytics: How you interact with our dashboard and features

2.3 Automatically Collected Information

We automatically collect certain information when you use our Service, including but not limited to:

• Technical Data: IP address, browser type, operating system, device information, unique device identifiers, location data, and other technical information
• Usage Data: Pages visited, time spent, click patterns, feature usage, search queries, and other interaction data
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies, and other tracking technologies
• API Usage: API calls, response times, error rates, and other performance metrics
• Other Data: Any other information we may collect automatically through your use of the Service

3. How We Use Your Information

We use the collected information for the following purposes, and any other purposes we determine in our sole discretion:

• Service Provision: Generate metadata, analyze content, provide dashboard functionality, and deliver any services
• Account Management: Create and maintain user accounts, process subscriptions, verify identity
• Customer Support: Respond to inquiries, troubleshoot issues, provide assistance
• Service Improvement: Analyze usage patterns, improve AI algorithms, develop new features, conduct research
• Communication: Send service updates, billing notifications, marketing communications, and any other messages
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Security: Protect against fraud, abuse, and security threats
• Business Operations: For any other legitimate business purposes, including analytics, benchmarking, and strategic planning

4. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

4.1 Service Providers

We may share your information with various service providers, including but not limited to:

• AI Providers: Content analysis and metadata generation services
• Analytics Services: Google Analytics, PostHog, and other analytics platforms we may use
• Hosting and Infrastructure: Cloud hosting providers, CDN services, and other infrastructure providers
• Payment Processors: Stripe, PayPal, or other payment service providers
• Communication Tools: Email service providers, customer support platforms, marketing tools
• Other Service Providers: Any other third-party services we use to operate, improve, or market our Service

4.2 Legal and Safety

We may disclose your information if required by law or to:

• Comply with legal obligations, court orders, or government requests
• Protect our rights, property, or safety, or that of our users or others
• Investigate potential violations of our Terms of Service
• Prevent fraud, abuse, or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic functionality, authentication, and security
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences
• Third-party Cookies: Set by our analytics and service providers

You can control cookie settings through your browser, but disabling certain cookies may limit Service functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Security practices are regularly reviewed and updated
• Secure Infrastructure: Hosted on secure, professionally managed platforms
• Incident Response: Procedures in place to respond to potential security breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for different periods depending on the type of data:

• Account Information: Retained while your account is active and for a reasonable period after deletion
• Website Content: Stored as long as needed to provide the Service and for legitimate business purposes
• Usage Analytics: Typically retained for 2-3 years for service improvement purposes
• Payment Information: Retained as required by law and payment processor policies
• Communication Records: Support communications retained for customer service purposes

You may request deletion of your personal information, subject to certain legal and operational requirements.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Portability: Request a copy of your data in a machine-readable format
• Restriction: Request limitation of processing in certain situations
• Objection: Object to certain types of processing

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. International Data Transfers

Your information is primarily stored and processed in the United States. If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our Service, you consent to this transfer.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external sites or services. We encourage you to review the privacy policies of any third-party sites you visit or services you use.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected] with "California Privacy Rights" in the subject line.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion to reflect changes in our practices, technology, legal requirements, or other factors. We may notify you of material changes by email or through a notice on our Service, but we are not obligated to do so. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy. You should periodically review this Privacy Policy for updates.

14. Additional Provisions

Data Processing: By using our Service, you acknowledge and agree that we may process your personal data as described in this Privacy Policy. If you are providing personal data of others, you represent and warrant that you have all necessary consents and rights to do so.

No Guarantee: While we implement security measures, we cannot guarantee the security of your information. You provide information at your own risk.

Third-Party Rights: This Privacy Policy does not create any third-party beneficiary rights.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: